Company Details

Wintel L2 Engineer - IT Operations (3-5 yrs)

Job ID

: 3164


: Bengaluru, Karnataka, India


: Not Specified

Job Views

: 95


: 02-23-2018

Key Skills

Windows Server Admin, VMWare, DNS, DHCP, RAID, MCSA, MCSE, Active Directory, Exchange

Job Description

Relevant Experience : Min 3 years of experience working on Windows Server Infrastructure and at least 1 year of L2 level support on Windows Sever, Hardware and VMware 

Educational Qualification : Bachelors/Master's Degree in any stream (engineering background preferred) with excellent academic track record. 

Job Description : 

- The primary responsibility is to work on the existing or new Incidents, Service requests and Tasks 

- Escalation point for L1 and triage the unresolved incidents or Requests to L3 

Requirements : 

Windows : 

- Installed, Configured, maintained and have done troubleshooting of Windows Server operating systems 

- Added and removed Windows server features and roles such as Terminal servers (RDS), DNS, DHCP, etc.- 

- Done troubleshooting using Performance Monitor or any other tools, Event Viewer and Task Manager 

VMWare : Created Virtual Machine, performed cloning, created and deleted snapshots, added and removed hardware resources on GuestOS 

Hardware : Configured and performed basic troubleshooting of RAID (Software and hardware) and comfortable using disk management tools. 

Active directory : configured and performed basic troubleshooting of Active directory, DNS and Group Policy, DHCP. 

Exchange : Have created User, shared and conference mailbox. Have done troubleshooting for inbound and outbound mail queues. 

Linux : Install any distributions if Linux OS, troubleshooting server performance using various tools like tar, rpm, yum, apt-get, Configure, Manage & troubleshoot User /Group permission 

Anti-Virus : Have done troubleshooting AV definitions updates, cleaned, deleted & quarantine infected files 

Patch management : Has done windows server patching using tools such as WSUS, SCCM, LANDesk etc 

- Candidate working with Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a strong plus 

- Knowledge on ITIL will be a strong plus 

- MCSA Certification on Windows server 2008 or 2012 is a strong plus

Job Category
Employment Types
Full time
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