Company Details

Customer Support

Job ID

: 3679

Location

: Sector 62, Noida, Uttar Pradesh, India

Salary

: $20000 per month

Job Views

: 396

Posted

: 2 months ago

Key Skills
Customer Support, Excellent English, Problem Resolving, Good Listening

Job Description


Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
Build sustainable relationships and trust with customer accounts through open and interactive communication
Knowing our products inside and out so that you can answer questions
Ensure customer satisfaction and provide professional customer support
Generate Sales Leads
Take the extra mile to engage customer
Telesales - Product / Services to B2C & B2B customers
Experience in customer support / tele sales related to home appliances industry / property maintenance services would be given preference



Job Category

Customer-Service-BPO



Employment Types

Full time


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