Company Details

Semi-Voice Customer Support Executives

Job ID

: 3586

Location

: Bengaluru, Karnataka, India

Salary

: Not Specified

Job Views

: 567

Posted

: 2 months ago

Key Skills
chat, mail, voice support

Job Description

Wexpound for Semi-voice customer support.  Inviting Applications For Semi-Voice Customer Support Executives (Level-1 Support) Job Location : Bengaluru Contact Person : 

Madhav - 9663381409
Keerthini  - 9606705149

 
E -Mail id :

 
Interview Location :
#434/3, 1st floor, 24th cross,
13th main, BSK 3rd stage,
Bengaluru - 560085
 
Landmark :

Gururaya Bakery
Stoned Monkey - BSK 2nd stage

 
Nearest Metro Station :

Banashankari metro station

 
Job Description :

You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same. 
Role will involve providing support to end users through calls, chat and emails
Providing quality services and resolve concerns efficiently and proficiently
Candidate must have excellent communication skills and should be able to utilise soft skills to retain and delight customers

 
 
Preferred Qualification :

Previous experience in a customer service role - Chat/ E-Mail/ Voice
Effective probing skills and analyzing/ Understanding skills
Problem solving skills with customer centric approach 
Demonstrated proficiency with written English and with Neutral English Accent
Strong attention to detail

 
 
Educational Qualification :
BTECH/ BE/ BCA/ MCA/ BSC/ Any Graduate
Experience :
Minimum 2 years of professional experience
 
Domain : 
Hospitality/ Airline/ Travel
 
Job Type :
Full Time



Job Category

Customer-Service-BPO



Employment Types

Full time


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