One of our client has Urgent requirement for Technical Sales Executives
Please go through the following details:
Candidates having good communication skills with experience from 1-3 years in US/UK in-bound / out-bound calling process.
Salary: 25 to 35 k Location: Gurgaon. Qualification Graduate/Under Graduate - Any Specialization Experience in technical or Non technical (Training will be provided)
Work Details & Responsibilities Key Responsibilities Receive calls and sell subscription plans in fast paced call and web based operations centre. Respond to customer inquiries received via calls & live chat Sell Subscription Plans and enrol customers as per process & policies of Technical Services. Primary specialists in the education and understanding of technical support issues related to software and general assistance with various applications used by Technical Services. Identify and selling, then document and retrieve pertinent information for logging, tracking and further escalation. Complete detailed summary forms of issues being escalated to other levels of support (if required). Meet assigned productivity targets such as number of sales and first call resolution of incidents, CSAT, Sales revenue & conversion etc.