Jobs In Thane

Looking for Customer Service Associates for ZEE TV Non Voice Process 45
Kent Technology Pvt. Ltd.    01-16-2019 Kalwa, Thane, Maharashtra, India

Email Customer Support Representatives should have a number of skills including: 

1. Excellent overall writing skills in a number of different styles/tones. 
2. Impeccable spelling and grammar 
3. A deep understanding of consumers and what motivates them online 
4. Great research, organizational, and learning skills 
5. High comprehension of software like Microsoft Word and Google Docs 
6. Familiarity with keyword placement and other SEO best practices 
7. Some experience with online marketing and lead generation 
8. An understanding of formatting articles on the web 
9. Additionally, content writers are passionate learners since they write about a variety of topics and types of businesses. Their ability to take complex information and turn it into easy-to-understand copy is an essential aspect of any project. 

Freshers with young/vibrant/ chirpy thoughts are most welcome. 

Client Service Specialist (Non Voice) 25
Kent Technology Pvt. Ltd.    01-14-2019 Kalwa, Thane, Maharashtra, India

Solving customer queries for a digital platform, via., Email and Chat.

*Not a calling process.

Telemarketer 61
Kent Technology Pvt. Ltd.    01-10-2019 Kalwa, Thane, Maharashtra, India

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Hiring Customer Service Associate for ZEE TV Process 32
Kent Technology Pvt. Ltd.    01-05-2019 Kalwa, Thane, Maharashtra, India

CUSTOMER SERVICE EMAIL PROCESS

 

A creative Customer Support Representative who understands how to reply on the major social media platform for Queries/feedback/complaints OTT Digital Content. 

Their job is to ensure that their clients content is relevant enough to create interest for consumers, plus answer any of their questions and possibly convert them into a customer. 

Email Customer Support Representatives should have a number of skills including: 

1. Excellent overall writing skills in a number of different styles/tones. 
2. Impeccable spelling and grammar 
3. A deep understanding of consumers and what motivates them online 
4. Great research, organizational, and learning skills 
5. High comprehension of software like Microsoft Word and Google Docs 
6. Familiarity with keyword placement and other SEO best practices 
7. Some experience with online marketing and lead generation 
8. An understanding of formatting articles on the web 
9. Additionally, content writers are passionate learners since they write about a variety of topics and types of businesses. Their ability to take complex information and turn it into easy-to-understand copy is an essential aspect of any project. 

Freshers with young/vibrant/ chirpy thoughts are most welcome

Social Media Representative in Customer Service 50
Kent Technology Pvt. Ltd.    12-26-2018 Kalwa, Thane, Maharashtra, India
  • Management of Social Media Channels
  • Creating Brand Awareness
  • Structuring Behavioral Aspect of Potential Customers
  • Tracking Social Media Influencers
  • Keep Up to Date with any Social Media Trends
Hiring Customer Service Executive for a Non Voice Process 32
Kent Technology Pvt. Ltd.    12-25-2018 Kalwa, Thane, Maharashtra, India

A creative Customer Support Representative who understands how to reply on the major social media platform for Queries/feedback/complaints OTT Digital Content. 

Their job is to ensure that their clients content is relevant enough to create interest for consumers, plus answer any of their questions and possibly convert them into a customer. 

Email Customer Support Representatives should have a number of skills including: 

1. Excellent overall writing skills in a number of different styles/tones. 
2. Impeccable spelling and grammar 
3. A deep understanding of consumers and what motivates them online 
4. Great research, organizational, and learning skills 
5. High comprehension of software like Microsoft Word and Google Docs 
6. Familiarity with keyword placement and other SEO best practices 
7. Some experience with online marketing and lead generation 
8. An understanding of formatting articles on the web 
9. Additionally, content writers are passionate learners since they write about a variety of topics and types of businesses. Their ability to take complex information and turn it into easy-to-understand copy is an essential aspect of any project. 

Freshers with young/vibrant/ chirpy thoughts are most welcome. 

Customer Service Agent 44
Kent Technology Pvt. Ltd.    12-24-2018 Kalwa, Thane, Maharashtra, India
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
Social Media Executive (who work on Customer Service) (FRESHERS ARE WELCOME) 43
Kent Technology Pvt. Ltd.    12-14-2018 Kalwa, Thane, Maharashtra, India
  • Management of Social Media Channels
  • Creating Brand Awareness
  • Structuring Behavioral Aspect of Potential Customers
  • Tracking Social Media Influencers
  • Keep Up to Date with any Social Media Trends
  • Responding to any mentions over social media platforms like Facebook, Twitter, Pinterest, Instagram and Google+ and engage with the social media users
Tele caller Operative 38
Kent Technology Pvt. Ltd.    12-07-2018 Kalwa, Thane, Maharashtra, India
  • Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Influences customers to buy or retain product or service by following a prepared script to give product reference information.
  • Documents transactions by completing forms and record logs.
  • Maintains database by entering, verifying, and backing up data.
  • Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains quality service by following organization standards.
  • Maintains technical knowledge by attending educational workshops; reviewing publications.
  • Contributes to team effort by accomplishing related results as needed.
Customer Care Operator 54
Kent Technology Pvt. Ltd.    12-06-2018 Kalwa, Thane, Maharashtra, India
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

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