ORBIT IT HR Solutions

Company Details

Technical Support Engineer(L2)

Job ID

: 1879

Location

: Ahmedabad, Gujarat, India

Salary

: ₹5LPA to 7LPA

Job Views

: 766

Posted

: 12-23-2014

Job Description

Sr. Technical Support Executive (L2 Engineer)
Job Profile:
  • O/S upgrade
  • Patch rollout
  • License management
  • Data backup and recovery
  • Build end-point Infrastructure
  • Prepare Standard Operating Procedure (SoP)
  • Resolving Incidents
  • Plan Patch management
  • Perform application Upgrades / Updates
  • Audit IT infrastructure
  • Perform change management
  • Record all configuration and keep it updated
  • Report and escalate unknown incidents / problems to Service Delivery Manager
 
Experience: 2 to  5 yrs
 
  
 
Skill Sets (Desired Candidate Profile):
  • Team player
  • Network Routing and Switching
  • Organizational skills
  • Terminal Services
  • Directory Services
  • Aptitude for technical writing
  • Microsoft Office
  • Problem Solving
  • Mail Servers
  • Linux Servers
  • Written communication skills
  • Desktop Operating Systems
  • Quick thinker
  • Exchange Servers
  • Windows Servers
  • Verbal communication skills
  • Small Business Servers
  • Desire to learn
  • DHCP
  • MySQL
  • VPN
  • Active Directory
  • Open minded
  • DNS
  • SQL Server 2005 2008
  • Firewall
Qualification
  • Diploma EC IC IT Computer
  • Master Degree
  • Bachelor Degree
  • MCA
  • B.E. IT
  • Msc. IT
  • B.E. Computer Engineering
  • BCA
  • B.E. EC
Certification:
  • RHCE or equivalent
  • MCDBA
  • MCP
  • MCSE
  • MCSA
  • MCTS


 
Job Category
Engineering
Employment Types
Full time
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