Company Details

Semi-Voice Customer Support Executives

Job ID

: 3586


: Bengaluru, Karnataka, India


: Not Specified

Job Views

: 326


: 06-20-2019

Key Skills

chat, mail, voice support

Job Description

Wexpound for Semi-voice customer support. 
Inviting Applications For Semi-Voice Customer Support Executives (Level-1 Support)

Job Location : Bengaluru

Contact Person : 

  1. Madhav - 9663381409
  2. Keerthini  - 9606705149


E -Mail id :



Interview Location :

#434/3, 1st floor, 24th cross,

13th main, BSK 3rd stage,

Bengaluru - 560085


Landmark :

  1. Gururaya Bakery
  2. Stoned Monkey - BSK 2nd stage


Nearest Metro Station :

  1. Banashankari metro station


Job Description :

  1. You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same. 
  2. Role will involve providing support to end users through calls, chat and emails
  3. Providing quality services and resolve concerns efficiently and proficiently
  4. Candidate must have excellent communication skills and should be able to utilise soft skills to retain and delight customers



Preferred Qualification :

  1. Previous experience in a customer service role - Chat/ E-Mail/ Voice
  2. Effective probing skills and analyzing/ Understanding skills
  3. Problem solving skills with customer centric approach 
  4. Demonstrated proficiency with written English and with Neutral English Accent
  5. Strong attention to detail



Educational Qualification :

BTECH/ BE/ BCA/ MCA/ BSC/ Any Graduate

Experience :

Minimum 2 years of professional experience


Domain : 

Hospitality/ Airline/ Travel


Job Type :

Full Time

Job Category
Customer Service / BPO
Employment Types
Full time
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