Company Details

Semi-Voice Customer Support Executives

Job ID

: 3586

Location

: Bengaluru, Karnataka, India

Salary

: Not Specified

Job Views

: 326

Posted

: 06-20-2019

Key Skills

chat, mail, voice support

Job Description

Wexpound for Semi-voice customer support. 
Inviting Applications For Semi-Voice Customer Support Executives (Level-1 Support)

Job Location : Bengaluru

Contact Person : 

  1. Madhav - 9663381409
  2. Keerthini  - 9606705149

 

E -Mail id :

  1. madhav@wexpound.com
  2. keerthini.m@wexpound.com

 

Interview Location :

#434/3, 1st floor, 24th cross,

13th main, BSK 3rd stage,

Bengaluru - 560085

 

Landmark :

  1. Gururaya Bakery
  2. Stoned Monkey - BSK 2nd stage

 

Nearest Metro Station :

  1. Banashankari metro station

 

Job Description :

  1. You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same. 
  2. Role will involve providing support to end users through calls, chat and emails
  3. Providing quality services and resolve concerns efficiently and proficiently
  4. Candidate must have excellent communication skills and should be able to utilise soft skills to retain and delight customers

 

 

Preferred Qualification :

  1. Previous experience in a customer service role - Chat/ E-Mail/ Voice
  2. Effective probing skills and analyzing/ Understanding skills
  3. Problem solving skills with customer centric approach 
  4. Demonstrated proficiency with written English and with Neutral English Accent
  5. Strong attention to detail

 

 

Educational Qualification :

BTECH/ BE/ BCA/ MCA/ BSC/ Any Graduate

Experience :

Minimum 2 years of professional experience

 

Domain : 

Hospitality/ Airline/ Travel

 

Job Type :

Full Time

Job Category
Customer Service / BPO
Employment Types
Full time
Share This Job

Advanced Search