Male Candidate, expertise in Team handling , Productivity Mapping skills, Training skills preferred.
DELIVERY - Monitor load arrival into location - Monitor and ensure deliveries are completed as per tat - Deliveries are handled as per SOP - Undelivered shipments are returned/actioned as per SOP guidelines - Handling exception on damage, ssg, osg cases - Delivery commission bills are certified as per the agreement. - Linehaul to the RSP places are fixed to perform better
PICKUP - Shipments are picked only after doing security check - Ensure no contraband/prohibited/banned items booked & forwarded in the network - Regulatory on sfc/apex pickups are compiled to ensure no shpt held without ppwrk issue in the network
GENERAL - Maintain MIS of each rsp on their inbound and outbound data - Time to time trainings are conducted to RSP person deployed delivery/pickup/counter staffs - Ensuring all RSP's are compile ops process as per ISO guidelines and records maintained - Action the exceptions raised in the RSP audits - Branding are in place as per guidelines by HO - Work together with rsp sales team on new RSP proposals to ensure ops requirements are handled - Surprise visit and audits to RSP's on ensure no malpractice is performed