Jobs In Patna

Customer Service Representative 8
RailRecipe    01-15-2020 Patna, Bihar, India

Customer Service Representative

Serves customers by providing product and service information; acts as a liaison between customers and companies, assists with complaints, orders, errors, account questions, billing, cancelations and other queries; and resolves product and service problems. Customer service jobs may have a variety of shifts and incorporate numerous methods including a call center environment.

Essential duties and responsibilities

  • Greet customers in a warm and friendly manner
  • Answer customer inquiries regarding products and service questions;
  • Suggest information about other services and options available.
  • May be required to read from a script
  • Maintain customer records by updating information in MS Office.
  • Inform customers of sales promotions and services, processes payments for orders, refunds or exchanges
  • Maintain a healthy conversation tempo for in-bound calls.
  • Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare call reports by collecting and analyzing customer needs to ensure overall customer satisfaction

Qualification requirements

  • Graduate with Good communication abilities.
  • Fluent in English and a team player.
  • Ability to serve a constant stream of customers at all times of day and evening
  • Ability to deal with angry or frustrated customers, or customers who may not fully understand their situation
  • Ability to deal with people in an uplifting manner
  • Ability to solve customer problems
  • Ability to be a quick thinker, research and troubleshoot
  • Ability to meet required goals and quotas
  • Basic computer skills

Additionally, if working in a call center environment:

  • Receive incoming calls and make outbound calls
  • Record all calls in detail in Excel.
  • Maintain company standards during recorded calls in order to ensure high quality service.

Kindly Walk-in between 16-01-2020 - 18-01-2020. Timing- 11:00am-4:00pm

Interested candidates can send in their resumes to career@railrecipe.com

RO 312
Corporate Resources    02-08-2018 Patna, Bihar, India

Customer Relationship Officers are excellent communicators with great interpersonal skills. They must successfully balance the needs of customers with the best interests of the company. Candidates capable of the following draw attention from employers:

  • Attending to detail to ensure nothing slips through the cracks
  • Analyzing problems in order to come up with resolutions
  • Caring about customers, whose happiness can make or break a company
  • Following through so customers know their concerns are taken seriously
RM 343
Corporate Resources    02-02-2018 Patna, Bihar, India
  • Setting up meetings with new clients
  • Researching the latest products and regulations
  • Looking for new sales opportunities

 

Relationship Manager 248
Corporate Resources    01-30-2018 Patna, Bihar, India
  1. An relationship sales manager's primary responsibility is to managedirect channel sales for the company. He/ she is responsible achieving sales targets for the team.
  2. an sales manager are sales target achievement . The manager is expected to demonstrate excellent salesmanship.
Agency devlopment manger 406
Corporate Resources    12-22-2017 Patna, Bihar, India
  1. Identification of potential FCs as per the company norms.
  2. Be a coach and guide for FC in sales calls and in prospecting new customers.
  3. Recruit minimum expected number of FCswithin three months of joining.
Agency devlopment manger 292
Corporate Resources    12-21-2017 Patna, Bihar, India
  1. Identification of potential FCs as per the company norms.
  2. Ensure all levels of level of staff portray the corpration in the best light.
  3. Recuit minimum expected number of FCs within three monthsof joining.
Relationship Manager 271
Corporate Resources    12-16-2017 Patna, Bihar, India
  1. An relationship sales manager's primary responsibility is to managedirect channel sales for the company. He/ she is responsible achieving sales targets for the team.
  2. an sales manager are sales target achievement . The manager is expected to demonstrate excellent salesmanship.
Agency Development Manager 320
Corporate Resources    11-27-2017 Patna, Bihar, India
  • As an agency development manager you’d have to spot talented insurance advisors and recruit them to sell the policies.
  • You’d have to liaise withthe agency head or business mentor to make sure that all functioning is in place.

As an agency development manager you’d have to train the advisors and also go around making joint client calls to sell high value insurance policies. You might also need to organize road shows and other events to increase visibility of your products and sell them

Agency Manager 524
Corporate Resources    06-02-2017 Patna, Bihar, India
  1. An agency manager's primary responsibility is to manage agency channel sales for the company. He/ she is responsible for managing agents, training agents and achieving sales targets for the team.
  2. an agency  manager are sales target achievement and effective team management. The manager is expected to demonstrate excellent salesmanship and team leadership
Agency Manager 587
Corporate Resources    05-18-2017 Patna, Bihar 800013, India
  1. An agency sales manager's primary responsibility is to manage agency channel sales for the company. He/ she is responsible for managing agents, training agents and achieving sales targets for the team.
  2. an agency sales manager are sales target achievement and effective team management. The manager is expected to demonstrate excellent salesmanship and team leadership.

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