Company Details

Jr IT Technical support

Job ID

: 3186

Location

: Hyderabad, Telangana, India

Salary

: Not Specified

Job Views

: 89

Posted

: 04-05-2018

Key Skills

Active Directory, VM , Packaging skills, Service Now, JIRA and Zendesk

Job Description

Job Location: Hyderabad

Exp Level : 1 - 2 years 

Job Description: Will be working as part of technical support team at offshore and should be flexible enough to work in shifts on rotation basis.

• Must have very good communication skills (oral and written).

  • Minimum 1 to 2 years experience of technical support experience
  • Skills required– AD, VM , Packaging skills would be a bonus.

Skills Required:

  • Knowledge of Active Directory, Basic networking concepts, Outlook profile creations
  • Good amount of understanding & experience on computer troubleshooting hardware & software.
  • Service Now, JIRA and Zendesk ticketing tool knowledge.
  • Office 365 Issues troubleshooting
  • VM Commissioning and Decommissioning knowledge.
  • User provisioning activities
  • Microsoft SCCM Administration
Employment Types
Full time
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