Company Details

E RETAIL REGIONAL OPS HEAD - BENGALURU

Job ID

: 1297

Location

: Bengaluru, Karnataka 560078, India

Salary

: ₹Open

Job Views

: 1066

Posted

: 11-22-2014

Job Description

  • Candidate should be from Express Industry in Operations department having exposure to handling E-retail clients  OR
  • Candidate should have mix of experience in E-retail Operations as well as in Express Industry in Operations department
Reporting :  Administratively to Regional Head and Functionally to Head-E:Retail OPS/HQC
KEY RESPONSIBILITY AREAS:
 
Operational
  • Ensure adherence to operational costs for E Retail operations in region Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis and take corrective actions, if any
  •  Drive timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions for E-Retail
  • Identification any opportunities for process improvement / reengineering; Highlight the same to the Regional Operations Head and the Operations Efficiency and Quality Control team in the Corporate Office
  •  Drive adherence to Standard Operating Procedures and Execution Excellence in the region for E Retail(e.g. On-time delivery performance, Transit times, net service levels, SLAH, RTO reduction, timely connectivity onto the network, reduction in errors etc)
  • Drive safety and security of all E Tail shipments in the region
  •  Support national operations teams in network planning and design, network management, network optimization and efficiency enhancement initiatives for the product category
  •  Support Product Heads in new product development and improvement in existing products from an operational point of view 
People  
  •  Provide direction, guidance and support to functional employees in the region to help them discharge their duties effectively
  •  Monitor the performance of the team on a continuous basis to identify key performers
  •  Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline 
Job Category
Distribution-Shipping
Employment Types
Full time
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