Corporate Resources

Company Details

Desktop Support engineer,network support Engineer,

Job ID

: 2852

Location

: Bhubaneswar, Odisha, India

Salary

: ₹20000

Job Views

: 350

Posted

: 06-20-2017

Job Description

Provide remote support for end-users
Prioritize requests for technical assistance Learn and support new technologies in order to support our end user population Provide comprehensive technical support services across all technologies including MS Outlook, MS Office, Blackberry, and Active Directory Diagnose technology problems over the telephone determining the source of the problem and take to resolution Adopt superior customer service best practices and unsurpassed troubleshooting skills; lead by example Take all steps to troubleshooting issues (tracking, resolution, and
escalations)
Closely follow internal processes such as change, outage, incident, and problem management
 
Job Category
Engineering
Employment Types
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