Jobs in Customer Service / Bpo

Call Center Executive for Domestic BPO 10
Vibrant Infocom Pvt. Ltd    01-24-2020 Salt Lake Electronics Complex, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India

Required Call Center Executives for Domestic BPO
Eligibility Criteria- Candidate should be fluent in Hindi & Bengali.
Minimum Qualification: 10+2 passed out.
Must have good communication and Convincing Skills
Age Limit : 18 to 35 Years
Basic Knowledge of Computer is required.
Interested candidate can come for the Face to face round of interview.
Contact Person: Afrin Islam (HR)
We are Hiring direct for our own Company. We do not charge any amount for this job. We are not a Consultancy.
Write Ref- Afrin On the top of your CV.
Salt Lake Sector V, College More First Gate, Godgrej Genesis building, Above Maruti Suzuki NEXA Showroom Fifth Floor.
AADHAR CARD IS MANDATORY WITH DATE/ MONTH/ YEAR Mentioned.
Carry your correct Aadhar Card while coming for the interview.

Customer Support 187
Blue Berry E-services Pvt Ltd    01-17-2020 Sector 62, Noida, Uttar Pradesh, India
  1. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
  2. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
  3. Build sustainable relationships and trust with customer accounts through open and interactive communication
  4. Knowing our products inside and out so that you can answer questions
  5. Ensure customer satisfaction and provide professional customer support
  6. Generate Sales Leads
  7. Take the extra mile to engage customer
  8. Telesales - Product / Services to B2C & B2B customers
  9. Experience in customer support / tele sales related to home appliances industry / property maintenance services would be given preference
Customer Service Representative 15
RailRecipe    01-15-2020 Patna, Bihar, India

Customer Service Representative

Serves customers by providing product and service information; acts as a liaison between customers and companies, assists with complaints, orders, errors, account questions, billing, cancelations and other queries; and resolves product and service problems. Customer service jobs may have a variety of shifts and incorporate numerous methods including a call center environment.

Essential duties and responsibilities

  • Greet customers in a warm and friendly manner
  • Answer customer inquiries regarding products and service questions;
  • Suggest information about other services and options available.
  • May be required to read from a script
  • Maintain customer records by updating information in MS Office.
  • Inform customers of sales promotions and services, processes payments for orders, refunds or exchanges
  • Maintain a healthy conversation tempo for in-bound calls.
  • Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare call reports by collecting and analyzing customer needs to ensure overall customer satisfaction

Qualification requirements

  • Graduate with Good communication abilities.
  • Fluent in English and a team player.
  • Ability to serve a constant stream of customers at all times of day and evening
  • Ability to deal with angry or frustrated customers, or customers who may not fully understand their situation
  • Ability to deal with people in an uplifting manner
  • Ability to solve customer problems
  • Ability to be a quick thinker, research and troubleshoot
  • Ability to meet required goals and quotas
  • Basic computer skills

Additionally, if working in a call center environment:

  • Receive incoming calls and make outbound calls
  • Record all calls in detail in Excel.
  • Maintain company standards during recorded calls in order to ensure high quality service.

Kindly Walk-in between 16-01-2020 - 18-01-2020. Timing- 11:00am-4:00pm

Interested candidates can send in their resumes to career@railrecipe.com

Customer Service Lead 26
Photojaanic    12-23-2019 Mapusa, Goa 403519, India

We’re looking for a caring and photography-loving Customer Service Lead. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements, and working closely with our teams to continuously improve our service quality.

Essential Duties and Responsibilities:

      • Make sure customer queries are solved quickly with a high degree of satisfaction
      • Handle customer complaints across email, phone, social media, and live chat
      • Maintain and improve customer service SLA’s
      • Look for ways to improve our service quality via root-cause analysis
      • Help build a customer-centric company culture
      • Collaborate closely with our teams


Qualification:

    • Bachelor's Degree
    • Excellent English writing and speaking skills
    • Detail-oriented
    • Active on social media
    • Hindi, Marathi or Kannada language skills a plus
    • A love of photography
Telecaller Female 128
Recto Technologies    12-21-2019 Valasaravakkam, Chennai, Tamil Nadu, India

Contacting potential or existing customers to inform them about a product or service using script.

Answering questions about products or the company. 

Asking questions to understand customer requirements and close sales.

Customer Service Executive 38
Platinumone Business Services Pvt Ltd    12-14-2019 Thane West, Thane, Maharashtra, India
  1. We are looking for energetic customer service executives
  2. Min 6 month of BPO exp is required
  3. Min HSC passed or 10 + 3 years diploma
  4. Ecxcellent Comm skills
Logistic - Sales and Marketing Executive 37
Globus Transitos Pvt. Ltd    12-11-2019 Okhla Phase II, Okhla Industrial Area, New Delhi, Delhi, India

Daily Operations, Lead Generate, B2B Sales Calling, Export/Import Process.

Spot Offer for Hindi Voice Process at Banking in Perungudi, Chennai 126
Hermes I Tickets Pvt Ltd    12-10-2019 Perungudi, Chennai, Tamil Nadu, India

ARE YOU FRESHER, READY TO STEP INTO THE CORPORATE WORLD...?
JOIN HERMES I TICKETS IN YOUR CAREER JOURNEY TO TAKE YOURSELVES TO THE NEXT LEVEL....
ABOUT US:
Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 100000 locations across India and more than 11000 locations on the Philippines as well as retail partnerships in Indonesia & Malaysia. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.
ROLES AND RESPONSIBILITIES:
Handle all customer inquiries.
Identify research and resolve customer issues using a computerized system.
Provide customers with product and service information.
SKILLS REQUIRED:
Fluency in Hindi.
Any Degree / Diploma with arrears also applicable.
Flexible to work in shift
Female Candidate: 9.30AM - 6.30PM
Male Candidate: Rotational Shift

Mega Walk-in For Freshers In BPO Non Voice 163
zealous services    11-30-2019 Chennai, Tamil Nadu, India

Greetings From Zealous Services!!!

We have Immediate requirements for Freshers in BPO Non Voice Process @ Chennai. 

  • Process: Us international Non Voice Process
  • Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Dropouts / Distance ( 2015 - 2019 passed outs only)
  • Age Limit : 18-27 Years.
  • Working days : 5 Days Working, Saturday and Sunday Fixed Week Off

Interview Scheduled:

  • Walk-In Date : 10 Am To 4 Pm (Monday To Friday)

Contact Details:

  •  Reference Name : IRFAN - HR @ 6382836629

Note: Interested candidate can 'Walk-in' to the below mentioned address directly and mention your reference as 'IRFAN - HR' in top of your resume.

Please Carry below documents (mandatory) :

# Updated Resume Copy.

# Carry an Aadhar Xerox with you.

# Educational Mark lists for Verification. 

Walkin Venue : 

Zealous Services, 
No: 17/7, B Block,Ground Floor,
NRCS Towers, Kodambakkam High Road,
Nungambakkam, Chennai-600034.
Landmark: Near to Palm Grove Hotel

Refer your Friends too!!! Spot Offer!!! Grab the opportunity Don't miss it !!!

Perks and Benefits 

Incentives + Joining Bonus + Hike 6 months once + Food & Refershment

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