8+ years of significant experience or identical blend of instruction and work experience
- Solid comprehension of ITIL procedures and principals.
- Solid verbal and composed relational abilities.
- Solid capacity to make and record forms.
- Customer Service
- Front line
- ITIL Foundation, ITILv2
- ITILv3 (favored)
Least EDUCATIONAL REQUIREMENTS:
5+ years of significant experience or identical blend of training and work experience