Urgent requirement for Technical Support Executives

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Job ID:

1698

Location:

Gurgaon, HR 

Employment Type:

Full time

Category:

Customer Service / BPO
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Posted:

12.12.2014

Job Views:

655

Salary:

25000 to 35000 per month
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Job Description:

 
Dear Candidate,
 
One of our client has Urgent requirement for Technical Support Executives
 
Please go through the following details:
 
 
Candidate should has knowledge in US in-bound calling process for Technical Support.
 
Salary: 25 to 35 k
Location: Gurgaon.
Qualification       Graduate/Under Graduate - Any Specialization
 
 
Work Details & Responsibilities
 
Role:-
- He/she will be responsible in providing 100 % voice support to the clients and online technical resolution.- Responsible to provide technical support assistance to US customers.
- Responsible to troubleshoot the technical issues related to Desktop, Laptops, Routers & Printers.
Responsible to provide technical support assistance to US customers over the phone/ remote access.
Candidates should have good technical knowledge
Responsible for advance troubleshooting skills for at least one of the following:
- Computer Desktop, including Internal Hardware
- Computer Laptop, including Internal Hardware
- Responsible Peripherals installation and support
- Accountable for individual sales revenue target (predetermined by the business)
 
Technical skills:-
 
- Basic knowledge of computers, laptops, operating systems and computer hardware.
 
- Good Technical knowledge of Operating systems like Windows XP/ Vista/ Windows 7, 8 and 8.1.
 
- Basic Knowledge of MS Outlook troubleshooting, Internet and Networking.
 
- Good Technical knowledge of operating systems, hardware & softwares.
 
- One of the Operating systems from the following:
 
- Windows 7, Windows 8 and Windows 8.1.
 
- Peripherals like Printers, Scanners and Multifunction Devices
 
- Virus eradication including Manual Virus removal
 
- Networking.
 
 
If interested please contact 9980848529 or email ur cv to space.reni@gmail.com
 

 
Company Info
Space Consultant

Bangalore, KA, India

Phone: 9980848529
Web Site:

Company Profile